Terms of Service — WheelsUp

Acceptance

In plain terms: using WheelsUp means you agree to these terms.

By creating an account or using WheelsUp, you agree to these Terms, to our Privacy Policy, and to our Acceptable Use Policy, each of which forms part of this agreement. If you don't agree, don't use the service.

The service

WheelsUp helps you plan a military separation or retirement — timelines, milestones, entitlement estimates, and financial calculators. Outputs are estimates based on the information you provide and our understanding of applicable rules, which change over time and vary by branch and situation.

No professional advice; accuracy

In plain terms: we aim to be accurate but can't guarantee it — always verify with official sources, and we're not liable for decisions you make from the tool.

We strive for accuracy but make no guarantee that any date, figure, or statement is correct, current, or applicable to you. You are responsible for verifying everything with official sources. We are not liable for decisions made based on the tool.

Accounts

In plain terms: keep your login secure, and never enter your SSN.

Keep your login secure; you're responsible for activity under your account. Provide accurate information and don't enter sensitive identifiers like your SSN.

Payment, plans, and refunds

In plain terms: pay by subscription or once; subscriptions auto-renew until you cancel; Founding Members can get a full refund any time before launch.

Paid features ("Pro") are available as a quarterly, 6-month, or annual subscription, or as a one-time lifetime purchase, at the prices shown at checkout.
Founding Member (pre-order): a one-time purchase that reserves lifetime access at the founding price, delivered when WheelsUp launches. Founding Members may request a full refund at any time before launch — just contact us. Spots are limited.
Subscriptions renew automatically until canceled. You can cancel anytime from your account's billing portal to stop future renewals; you keep access through the end of the term you already paid for.
Payments are processed by Stripe.
Refunds. Outside the Founding Member terms above: if you're unhappy, contact us within 14 days of a charge and we'll refund it. After that, subscription payments already made are non-refundable, but you can cancel to stop future charges. We'll always refund a duplicate or clearly mistaken charge, whenever you spot it.
Prices may change for future terms; we'll give notice of changes that affect you.

Acceptable use

In plain terms: don't scrape, reverse-engineer, break in, or use it unlawfully. Full rules in our Acceptable Use Policy.

Don't misuse the service: no reverse engineering for competing products, no scraping, no attempts to breach security or access others' data, and no unlawful use. See our Acceptable Use Policy for details.

Intellectual property

In plain terms: the app is ours; your plan data is yours.

WheelsUp and its content are owned by us. Your plan data is yours; you grant us only the rights needed to operate the service for you.

Disclaimers & limitation of liability

In plain terms: the service is provided "as is"; our liability is capped at what you paid us in the last 12 months.

The service is provided "as is," without warranties of any kind. To the maximum extent permitted by law, our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

Termination

You may stop using and delete your account anytime. We may suspend or terminate accounts that violate these Terms.

Changes & governing law

We may update these Terms; continued use means acceptance. These Terms are governed by the laws of the state of our principal place of business (to be specified), excluding conflict-of-laws rules.

Contact

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