Privacy Policy

Last updated: 2026-06-14

WheelsUp is an independent planning tool — not affiliated with the U.S. Department of Defense or any branch of the armed forces. It provides estimates only; verify everything with finance, MPF/MPS, MTF, and the VA.

1. What we collect

Account info: your email address and a securely hashed password.
Your plan data: the dates, selections, and notes you enter to build your transition plan.
Payment info: handled by our payment processor (Stripe). We never see or store your full card number.
Basic usage analytics: aggregate, privacy-friendly metrics (page views, feature usage) — no advertising trackers.

2. What we do NOT collect

We do not ask for your Social Security Number, DoD login credentials, or other sensitive government identifiers. Don't enter them.

3. How we use it

Only to provide and improve the service — build your plan, run calculations, send the emails you ask for (verification, password reset, receipts, and any reminders you enable). We do not sell or rent your personal information, and we do not share it with third parties except the service providers below.

4. Service providers

We rely on a small number of processors who handle data on our behalf: a payment processor (Stripe), a transactional email provider, hosting, and privacy-friendly analytics. They process data only to deliver their service.

5. Security

Traffic is encrypted in transit (HTTPS/TLS) and your data is encrypted at rest. Passwords are salted and hashed — never stored in plain text. Your plan is isolated to your account. No system is perfectly secure, but we follow current best practices.

6. Your choices and rights

Access and export your data at any time.
Permanently delete your account and associated data.
Unsubscribe from non-essential email.

Depending on where you live, you may have additional rights (e.g., under CCPA/GDPR). Contact us to exercise them.

7. Data retention

We keep your data while your account is active. When you delete your account, we remove your personal data within a reasonable period, except where retention is legally required.

8. Children

WheelsUp is not directed to anyone under 18 and we do not knowingly collect their data.

9. Changes

We'll update this page and the "last updated" date when this policy changes; material changes will be communicated by email where appropriate.

10. Contact

Questions? Email privacy@militarywheelsup.com.

← Back to WheelsUp