Your content
The plan data you enter is yours. You're responsible for what you put in, and for keeping sensitive identifiers (like your SSN) out of it. Don't enter classified or controlled information.
Purpose
In plain terms: use WheelsUp to plan your own transition — don't abuse it or use it to harm others or the service.
WheelsUp is a personal planning tool for members of the military community. This policy sets the ground rules so the service stays safe, reliable, and fair for everyone.
What WheelsUp is not. It is planning software, not representation. We are not accredited by the U.S. Department of Veterans Affairs, we do not prepare, present, or prosecute claims for benefits, and no part of what you pay is a fee for claims assistance. See VA claims — what we don't do. For help with an actual claim, use a VA-accredited representative or a VSO — that help is free.
What you can do
- Create one account for your own personal use and build your transition/retirement plan.
- Export your own data and use it however you like.
- Share feedback, feature ideas, and corrections with us.
What's not allowed
In plain terms: no scraping, no reselling, no breaking in, no illegal use, no abuse of others.
- Reverse-engineering or copying the service to build a competing product.
- Scraping, bulk-downloading, or automated access not through features we provide.
- Reselling, sublicensing, or sharing paid access with people who haven't purchased it.
- Uploading unlawful, infringing, harmful, or malicious content.
- Using WheelsUp to harass, defraud, or harm others, or to violate any law or regulation.
- Misrepresenting WheelsUp output as official military, financial, or legal guidance.
Security & abuse
In plain terms: don't try to break, overload, or get into accounts that aren't yours.
- No attempts to access other users' accounts or data.
- No probing, scanning, or testing the security of the service without our written permission.
- No denial-of-service, excessive automated requests, or attempts to overload the service.
- No circumventing rate limits, bot checks, authentication, or paid-feature gates.
Enforcement
If you violate this policy, we may warn you, limit your access, or suspend or terminate your account — with or without notice depending on severity. Serious or illegal abuse may be reported to the appropriate authorities. See the Terms of Service for the full agreement.
Report a problem
Seeing abuse, a security issue, or misuse? Contact us →